emoon-portal/web-demos/patient-service-desk-v3.css

:root {
  --bg: #f6f8fc;
  --surface: #fff;
  --surface-soft: #f0f5ff;
  --fg: #1a1835;
  --muted: #706d89;
  --border: #e5e8f2;
  --brand: #2b1f99;
  --ai: #3ad4d8;
  --success: #1aa981;
  --warning: #e58a16;
  --danger: #d74747;
  --radius-sm: 10px;
  --radius-md: 16px;
  --radius-lg: 24px;
  --shadow-card: 0 8px 24px rgb(43 31 153 / 8%);
  --tap-size: 44px;
}

*,
*::before,
*::after {
  box-sizing: border-box;
}

html,
body {
  margin: 0;
  min-width: 0;
  min-height: 100%;
  overflow-x: hidden;
}

body {
  color: var(--fg);
  background: #e9edf5;
  font-family:
    Inter, "PingFang SC", "Microsoft YaHei", system-ui, -apple-system,
    sans-serif;
}

button,
a {
  min-height: var(--tap-size);
}

button {
  color: inherit;
  font: inherit;
}

:where(button, a, [tabindex]):focus-visible {
  outline: 3px solid color-mix(in srgb, var(--ai) 72%, #fff);
  outline-offset: 2px;
}

.prototype-stage {
  position: relative;
  width: 100%;
  min-height: 100vh;
  padding: 24px;
  overflow-x: hidden;
}

.phone-shell {
  position: relative;
  display: grid;
  grid-template-rows: auto minmax(0, 1fr) auto;
  width: min(100%, 430px);
  height: min(932px, calc(100vh - 48px));
  min-height: 844px;
  margin-inline: auto;
  overflow: hidden;
  background: var(--bg);
  border-radius: 32px;
  box-shadow: 0 24px 64px rgb(26 24 53 / 16%);
}

#appHeader {
  padding: 22px 20px 14px;
  background: var(--surface);
  border-bottom: 1px solid var(--border);
}

.hospital-context {
  display: flex;
  min-width: 0;
  align-items: center;
  gap: 10px;
}

.hospital-logo {
  display: grid;
  width: 40px;
  height: 40px;
  color: #fff;
  background: var(--brand);
  border-radius: 13px;
  flex: 0 0 auto;
  place-items: center;
}

.hospital-context__copy {
  min-width: 0;
  margin-right: auto;
}

.app-kicker {
  margin: 0 0 2px;
  color: var(--fg);
  font-size: 15px;
  font-weight: 700;
}

.campus-label {
  margin: 0;
  color: var(--muted);
  font-size: 11px;
}

.icon-button {
  position: relative;
  display: grid;
  width: var(--tap-size);
  height: var(--tap-size);
  padding: 0;
  background: transparent;
  border: 0;
  border-radius: 50%;
  cursor: pointer;
  place-items: center;
}

.icon-button svg {
  width: 20px;
  height: 20px;
}

.unread-badge {
  position: absolute;
  top: 3px;
  right: 1px;
  display: grid;
  min-width: 18px;
  height: 18px;
  padding: 0 5px;
  color: #fff;
  background: var(--danger);
  border: 2px solid var(--surface);
  border-radius: 999px;
  font-size: 10px;
  font-weight: 800;
  place-items: center;
}

.patient-switcher {
  display: flex;
  width: 100%;
  min-height: var(--tap-size);
  margin-top: 8px;
  padding: 0;
  background: transparent;
  border: 0;
  align-items: center;
  gap: 8px;
  cursor: pointer;
}

.patient-switcher span {
  color: var(--muted);
  font-size: 12px;
}

.patient-switcher strong {
  font-size: 14px;
}

.patient-switcher svg {
  width: 16px;
  height: 16px;
}

#appView {
  min-width: 0;
  overflow-x: hidden;
  overflow-y: auto;
  padding: 16px 18px 28px;
  overscroll-behavior: contain;
  scrollbar-width: thin;
}

.ai-welcome {
  position: relative;
  display: grid;
  min-width: 0;
  padding: 20px;
  overflow: hidden;
  color: #fff;
  background:
    radial-gradient(circle at 88% 15%, rgb(58 212 216 / 32%), transparent 32%),
    linear-gradient(135deg, #211477, var(--brand));
  border-radius: var(--radius-lg);
  box-shadow: 0 12px 28px rgb(43 31 153 / 18%);
  grid-template-columns: minmax(0, 1fr) 58px;
  gap: 12px;
}

.ai-welcome .section-eyebrow {
  color: #b8fbfb;
}

.ai-welcome h1 {
  margin: 4px 0 6px;
  font-size: 22px;
  line-height: 1.35;
}

.ai-welcome p:not(.section-eyebrow) {
  margin: 0;
  color: rgb(255 255 255 / 78%);
  font-size: 13px;
  line-height: 1.55;
}

.doctor-avatar {
  width: 58px;
  height: 58px;
  object-fit: cover;
  object-position: top;
  background: rgb(255 255 255 / 16%);
  border: 2px solid rgb(255 255 255 / 34%);
  border-radius: 18px;
}

.assistant-input {
  display: flex;
  min-width: 0;
  min-height: 48px;
  padding: 0 12px;
  color: var(--fg);
  background: #fff;
  border: 0;
  border-radius: 14px;
  grid-column: 1 / -1;
  align-items: center;
  gap: 8px;
  cursor: pointer;
}

.assistant-input span {
  min-width: 0;
  font-size: 12px;
  text-align: left;
  line-height: 1.35;
}

.assistant-input svg {
  width: 18px;
  height: 18px;
  color: var(--brand);
  flex: 0 0 auto;
}

.assistant-input svg:last-child {
  margin-left: auto;
}

.home-section {
  margin-top: 22px;
}

.section-heading {
  display: flex;
  margin-bottom: 10px;
  align-items: end;
  justify-content: space-between;
}

.section-eyebrow {
  margin: 0 0 2px;
  color: var(--brand);
  font-size: 10px;
  font-weight: 800;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.section-heading h2 {
  margin: 0;
  font-size: 18px;
}

.task-list {
  display: grid;
  gap: 12px;
}

.empty-card,
.journey-empty,
.care-empty {
  display: flex;
  width: 100%;
  padding: 16px;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-card);
  align-items: flex-start;
  gap: 12px;
}

.empty-card > svg,
.journey-empty > svg,
.care-empty > svg {
  width: 22px;
  height: 22px;
  color: var(--brand);
  flex: 0 0 auto;
}

.empty-card strong,
.journey-empty strong,
.care-empty strong {
  font-size: 14px;
}

.empty-card p,
.journey-empty p,
.care-empty p {
  margin: 4px 0 0;
  color: var(--muted);
  font-size: 12px;
  line-height: 1.55;
}

.task-card {
  padding: 17px;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-card);
}

.task-card:first-child:not(.task-card--completed) {
  border-color: rgb(43 31 153 / 24%);
}

.task-card__status {
  display: flex;
  margin-bottom: 8px;
  color: var(--warning);
  font-size: 11px;
  font-weight: 700;
  align-items: center;
  gap: 5px;
}

.task-card__status svg {
  width: 15px;
  height: 15px;
}

.task-card--completed {
  opacity: 0.72;
}

.task-card--completed .task-card__status {
  color: var(--success);
}

.task-card h3 {
  margin: 0 0 10px;
  font-size: 16px;
}

.task-card p {
  margin: 6px 0;
  color: var(--muted);
  font-size: 12px;
  line-height: 1.55;
}

.task-card p strong {
  color: var(--fg);
}

.task-card__recommendation {
  display: flex;
  margin-top: 12px;
  padding: 10px 12px;
  background: var(--surface-soft);
  border-radius: var(--radius-sm);
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}

.task-card__recommendation span {
  color: var(--muted);
  font-size: 11px;
}

.task-card__recommendation strong {
  font-size: 12px;
  text-align: right;
}

.task-card__actions {
  display: flex;
  margin-top: 12px;
  flex-wrap: wrap;
  gap: 8px;
}

.button {
  min-width: 0;
  min-height: var(--tap-size);
  max-width: 100%;
  padding: 0 14px;
  border: 1px solid var(--border);
  border-radius: 12px;
  font-size: 13px;
  font-weight: 700;
  overflow-wrap: anywhere;
  white-space: normal;
  flex: 1 1 140px;
  cursor: pointer;
}

.button--primary {
  color: #fff;
  background: var(--brand);
  border-color: var(--brand);
}

.button--secondary {
  color: var(--fg);
  background: var(--surface);
}

.service-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 8px;
}

.service-entry {
  display: flex;
  min-width: 0;
  min-height: 78px;
  padding: 8px 2px;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 14px;
  align-items: center;
  flex-direction: column;
  gap: 6px;
  justify-content: center;
  cursor: pointer;
}

.service-entry span {
  display: grid;
  width: 32px;
  height: 32px;
  color: var(--brand);
  background: var(--surface-soft);
  border-radius: 10px;
  place-items: center;
}

.service-entry svg {
  width: 17px;
  height: 17px;
}

.service-entry strong {
  max-width: 100%;
  overflow: hidden;
  font-size: 11px;
  font-weight: 600;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.care-section {
  padding-bottom: 6px;
}

#bottomNav {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  min-width: 0;
  padding: 8px 8px 14px;
  background: var(--surface);
  border-top: 1px solid var(--border);
}

.nav-item {
  display: flex;
  min-width: 0;
  min-height: var(--tap-size);
  padding: 6px 2px;
  color: var(--muted);
  background: transparent;
  border: 0;
  border-radius: var(--radius-sm);
  align-items: center;
  flex-direction: column;
  gap: 3px;
  justify-content: center;
  cursor: pointer;
}

.nav-item span {
  max-width: 100%;
  overflow: hidden;
  font-size: 11px;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.nav-item[aria-current="page"] {
  color: var(--brand);
  background: var(--surface-soft);
  font-weight: 700;
}

.nav-item svg {
  width: 21px;
  height: 21px;
  flex: 0 0 auto;
  stroke-width: 2;
}

.assistant-view {
  display: grid;
  min-width: 0;
  min-height: 100%;
  grid-template-rows: auto auto minmax(0, 1fr) auto;
  gap: 14px;
}

.assistant-view__header {
  display: flex;
  min-width: 0;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
}

.assistant-view__header h1,
.assistant-scenarios h2,
.assistant-result h2 {
  margin: 0;
}

.assistant-view__header .text-button {
  max-width: 112px;
  white-space: normal;
}

.assistant-scenarios {
  display: flex;
  min-width: 0;
  flex-wrap: wrap;
  gap: 8px;
}

.assistant-scenarios h2 {
  width: 100%;
  font-size: 15px;
}

.assistant-scenarios button {
  padding: 8px 12px;
  color: var(--brand);
  background: var(--surface-soft);
  border: 1px solid #dce3fb;
  border-radius: 999px;
  cursor: pointer;
}

.assistant-thread {
  min-height: 0;
  overflow-x: hidden;
  overflow-y: auto;
  padding: 2px 2px 12px;
  overscroll-behavior: contain;
}

.assistant-message {
  width: fit-content;
  max-width: 88%;
  margin: 0 0 10px;
  padding: 10px 12px;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 14px;
}

.assistant-message--user {
  margin-left: auto;
  color: #fff;
  background: var(--brand);
  border-color: var(--brand);
}

.assistant-message strong {
  font-size: 11px;
}

.assistant-message p,
.assistant-answer,
.assistant-recovery p,
.assistant-lock-success p {
  margin: 4px 0 0;
  font-size: 13px;
  line-height: 1.65;
}

.assistant-result,
.assistant-recovery,
.assistant-lock-success {
  margin-top: 10px;
  padding: 14px;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius-md);
}

.assistant-recovery {
  border-color: #f0c98f;
  background: #fff8eb;
}

.assistant-lock-success {
  border-color: #a9e1d1;
  background: #effbf7;
}

.slot-presentation {
  display: grid;
  margin-top: 12px;
  gap: 8px;
}

.slot-candidate {
  display: grid;
  width: 100%;
  min-width: 0;
  padding: 12px;
  text-align: left;
  background: var(--surface-soft);
  border: 1px solid #dce3fb;
  border-radius: 12px;
  gap: 4px;
  cursor: pointer;
}

.slot-candidate span {
  color: var(--muted);
  font-size: 12px;
}

.assistant-composer {
  position: sticky;
  bottom: 0;
  display: grid;
  padding-top: 10px;
  background: var(--bg);
  grid-template-columns: minmax(0, 1fr) var(--tap-size);
  gap: 8px;
}

.assistant-composer input {
  min-width: 0;
  min-height: var(--tap-size);
  padding: 0 12px;
  font: inherit;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 12px;
}

.assistant-composer button {
  display: grid;
  width: var(--tap-size);
  min-height: var(--tap-size);
  padding: 0;
  color: #fff;
  background: var(--brand);
  border: 0;
  border-radius: 12px;
  cursor: pointer;
  place-items: center;
}

.sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

.report-view {
  position: relative;
  display: grid;
  min-width: 0;
  padding-bottom: 10px;
  gap: 14px;
}

.text-button {
  display: inline-flex;
  width: fit-content;
  min-height: var(--tap-size);
  padding: 0 4px;
  color: var(--brand);
  background: transparent;
  border: 0;
  align-items: center;
  gap: 6px;
  cursor: pointer;
  font-size: 13px;
  font-weight: 700;
}

.text-button svg {
  width: 18px;
  height: 18px;
}

.report-hero,
.report-card,
.result-card {
  padding: 18px;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-card);
}

.report-hero h1,
.result-summary h1 {
  margin: 4px 0 6px;
  font-size: 23px;
}

.report-hero > p:not(.section-eyebrow),
.result-summary > p:not(.section-eyebrow) {
  margin: 0;
  color: var(--muted);
  font-size: 12px;
}

.report-audit {
  display: inline-flex;
  margin-top: 14px;
  padding: 6px 9px;
  color: var(--success);
  background: rgb(26 169 129 / 9%);
  border-radius: 999px;
  align-items: center;
  gap: 5px;
  font-size: 11px;
  font-weight: 800;
}

.report-audit svg {
  width: 15px;
  height: 15px;
}

.report-notice,
.safety-callout {
  display: flex;
  padding: 13px;
  color: #684d14;
  background: #fff8e8;
  border: 1px solid #f4dfae;
  border-radius: 13px;
  align-items: flex-start;
  gap: 9px;
}

.report-notice svg {
  width: 19px;
  height: 19px;
  flex: 0 0 auto;
}

.report-notice p,
.safety-callout p {
  margin: 0;
  font-size: 12px;
  line-height: 1.6;
}

.indicator-list {
  display: grid;
  margin: 0 0 14px;
  padding: 0;
  gap: 8px;
  list-style: none;
}

.indicator-list li {
  display: grid;
  min-width: 0;
  padding: 11px 0;
  border-bottom: 1px solid var(--border);
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 3px 10px;
}

.indicator-list span,
.indicator-list strong {
  font-size: 13px;
}

.indicator-list strong {
  color: var(--danger);
}

.indicator-list small {
  color: var(--muted);
  font-size: 10px;
  grid-column: 1 / -1;
}

.report-links {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 9px;
}

.report-links button {
  display: flex;
  min-width: 0;
  min-height: var(--tap-size);
  padding: 10px;
  color: var(--fg);
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 12px;
  align-items: center;
  gap: 7px;
  justify-content: center;
  cursor: pointer;
  font-size: 12px;
}

.report-links svg {
  width: 17px;
  height: 17px;
  color: var(--brand);
}

.report-primary {
  display: flex;
  width: 100%;
  align-items: center;
  gap: 8px;
  justify-content: center;
}

.report-primary svg {
  width: 18px;
  height: 18px;
}

.consent-backdrop {
  position: absolute;
  z-index: 20;
  inset: 0;
  display: grid;
  padding: 20px;
  background: rgb(15 13 40 / 58%);
  place-items: end center;
}

.consent-sheet {
  width: min(100%, 430px);
  max-height: min(760px, calc(100vh - 40px));
  padding: 22px;
  overflow-y: auto;
  background: var(--surface);
  border-radius: 24px;
  box-shadow: 0 24px 70px rgb(15 13 40 / 30%);
  overscroll-behavior: contain;
}

.consent-sheet:focus-visible {
  outline: 3px solid var(--brand);
  outline-offset: -3px;
}

.consent-sheet__icon {
  display: grid;
  width: 44px;
  height: 44px;
  margin-bottom: 12px;
  color: #fff;
  background: var(--brand);
  border-radius: 14px;
  place-items: center;
}

.consent-sheet h2 {
  margin: 4px 0 16px;
  font-size: 21px;
  line-height: 1.35;
}

.consent-details {
  display: grid;
  margin: 0;
  gap: 8px;
}

.consent-details div {
  display: grid;
  padding: 10px 12px;
  background: var(--surface-soft);
  border-radius: 11px;
  grid-template-columns: 52px minmax(0, 1fr);
  gap: 8px;
}

.consent-details dt {
  color: var(--muted);
  font-size: 11px;
}

.consent-details dd {
  margin: 0;
  font-size: 12px;
  font-weight: 700;
}

.consent-note {
  margin-top: 13px;
  color: var(--muted);
  font-size: 11px;
  line-height: 1.6;
}

.consent-note p {
  margin: 6px 0;
}

.consent-note strong {
  color: var(--fg);
}

.consent-actions {
  display: grid;
  margin-top: 16px;
  gap: 8px;
}

.command-sheet {
  max-height: min(720px, calc(100vh - 40px));
}

.command-status {
  display: flex;
  width: fit-content;
  min-height: 44px;
  margin-bottom: 8px;
  padding: 8px 12px;
  color: var(--brand);
  background: var(--surface-soft);
  border-radius: 999px;
  align-items: center;
  gap: 7px;
}

.command-status svg {
  width: 18px;
  height: 18px;
}

.command-sheet--success .command-status {
  color: var(--success);
  background: #edfaf6;
}

.command-sheet--danger .command-status {
  color: var(--danger);
  background: #fff0f0;
}

.command-sheet--warning .command-status {
  color: #8a5913;
  background: #fff8e8;
}

.command-sheet h2 {
  margin: 4px 0 14px;
  font-size: 22px;
}

.command-details {
  display: grid;
  margin: 0;
  padding: 0;
  gap: 0;
}

.command-details div {
  display: grid;
  min-width: 0;
  padding: 11px 0;
  border-bottom: 1px solid var(--border);
  grid-template-columns: 88px minmax(0, 1fr);
  gap: 12px;
}

.command-details dt {
  color: var(--muted);
  font-size: 12px;
}

.command-details dd {
  min-width: 0;
  margin: 0;
  font-size: 13px;
  font-weight: 700;
  overflow-wrap: anywhere;
}

.command-guidance {
  margin: 14px 0 0;
  padding: 12px;
  color: var(--muted);
  background: var(--surface-soft);
  border-radius: 12px;
  font-size: 12px;
  line-height: 1.6;
}

.report-loading {
  min-height: 430px;
  text-align: center;
  align-content: center;
  justify-items: center;
}

.report-loading .report-view__back {
  position: absolute;
  align-self: start;
  justify-self: start;
}

.loading-orbit {
  display: grid;
  width: 72px;
  height: 72px;
  color: var(--brand);
  background: var(--surface-soft);
  border: 2px solid rgb(43 31 153 / 18%);
  border-radius: 50%;
  place-items: center;
}

.loading-orbit svg {
  width: 30px;
  height: 30px;
}

.report-loading h1 {
  margin: 0;
  font-size: 22px;
}

.report-loading > p:not(.section-eyebrow) {
  max-width: 330px;
  margin: 0;
  color: var(--muted);
  font-size: 13px;
  line-height: 1.65;
}

.loading-progress {
  width: min(100%, 280px);
  height: 7px;
  overflow: hidden;
  background: var(--border);
  border-radius: 999px;
}

.loading-progress span {
  display: block;
  width: 58%;
  height: 100%;
  background: linear-gradient(90deg, var(--brand), var(--ai));
  border-radius: inherit;
}

.loading-step {
  display: flex;
  color: var(--muted);
  align-items: center;
  gap: 7px;
  font-size: 11px;
}

.loading-step svg {
  width: 16px;
  height: 16px;
}

.result-summary {
  padding: 20px;
  color: #fff;
  background: linear-gradient(135deg, #211477, var(--brand));
  border-radius: var(--radius-lg);
}

.result-summary .section-eyebrow {
  color: #b8fbfb;
}

.result-summary h2 {
  margin: 8px 0 0;
  color: #b8fbfb;
  font-size: 13px;
}

.result-summary > p:not(.section-eyebrow) {
  color: rgb(255 255 255 / 76%);
}

.safety-callout {
  display: block;
  color: #255a4a;
  background: #edfaf6;
  border-color: #c8eadf;
}

.safety-callout strong {
  display: flex;
  margin-bottom: 5px;
  align-items: center;
  gap: 6px;
  font-size: 12px;
}

.safety-callout svg {
  width: 17px;
  height: 17px;
}

.result-card h2 {
  margin: 0 0 12px;
  font-size: 16px;
}

.result-card ul {
  display: grid;
  margin: 0;
  padding-left: 20px;
  gap: 8px;
  color: var(--muted);
  font-size: 12px;
}

.explanation-item + .explanation-item {
  margin-top: 14px;
  padding-top: 14px;
  border-top: 1px solid var(--border);
}

.explanation-item h3 {
  margin: 0 0 6px;
  font-size: 13px;
}

.explanation-item p {
  margin: 4px 0;
  color: var(--muted);
  font-size: 12px;
  line-height: 1.55;
}

.explanation-item strong {
  color: var(--fg);
}

.next-actions {
  display: grid;
  gap: 8px;
}

.result-evidence {
  background: var(--surface-soft);
  box-shadow: none;
}

.result-evidence > p,
.report-feedback > p,
.result-factors-note {
  margin: 12px 0 0;
  color: var(--muted);
  font-size: 11px;
  line-height: 1.6;
}

.result-service-notice,
.report-feedback-confirmation {
  margin: 0 0 12px;
  padding: 11px 12px;
  color: #255a4a;
  background: #edfaf6;
  border-radius: 11px;
  font-size: 12px;
  line-height: 1.6;
}

.result-action-grid,
.feedback-options {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
}

.result-action-grid .button,
.feedback-options .button {
  min-width: 0;
  min-height: var(--tap-size);
  padding: 10px 8px;
  white-space: normal;
}

.result-action-grid .result-revoke {
  color: var(--danger);
  border-color: #f0c4c4;
}

.report-feedback-confirmation {
  margin: 0;
  text-align: center;
}

.revoke-button {
  margin: 0 auto;
  color: var(--danger);
}

#scenarioPanel:empty,
#overlayRoot:empty {
  display: none;
}

.queue-view {
  display: grid;
  gap: 16px;
}

.queue-hero {
  padding: 22px;
  color: #fff;
  background: linear-gradient(135deg, var(--brand), #5144c9);
  border-radius: var(--radius-lg);
}

.queue-hero h1,
.queue-hero p {
  margin: 0;
}

.queue-hero h1 {
  margin-block: 6px;
  font-size: 26px;
}

.queue-delay {
  display: flex;
  min-height: var(--tap-size);
  padding: 12px 14px;
  color: #7b4a00;
  background: #fff4dd;
  border: 1px solid #f4d59d;
  border-radius: var(--radius-md);
  align-items: center;
  gap: 10px;
}

.queue-delay svg {
  width: 20px;
  flex: 0 0 auto;
}

.queue-metrics {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
}

.queue-metrics article,
.queue-detail {
  padding: 16px;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-card);
}

.queue-metrics span,
.queue-detail span {
  color: var(--muted);
  font-size: 12px;
}

.queue-metrics strong {
  display: block;
  margin-top: 6px;
  font-size: 15px;
}

.queue-detail {
  display: grid;
  gap: 12px;
}

.queue-detail p {
  display: grid;
  margin: 0;
  grid-template-columns: 22px minmax(0, 1fr) auto;
  align-items: center;
  gap: 8px;
}

.queue-detail svg {
  width: 18px;
  color: var(--brand);
}

.queue-detail strong {
  font-size: 13px;
  text-align: right;
}

.queue-route {
  width: 100%;
}

.route-view {
  display: grid;
  gap: 16px;
}

.route-map {
  position: relative;
  display: grid;
  min-height: 230px;
  overflow: hidden;
  color: var(--brand);
  background:
    linear-gradient(90deg, transparent 49%, rgb(43 31 153 / 8%) 50%, transparent 51%),
    linear-gradient(transparent 49%, rgb(43 31 153 / 8%) 50%, transparent 51%),
    var(--surface-soft);
  background-size: 52px 52px;
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  place-items: center;
}

.route-map > svg {
  z-index: 2;
  width: 42px;
  height: 42px;
  padding: 9px;
  background: #fff;
  border-radius: 14px;
  box-shadow: var(--shadow-card);
}

.route-map span {
  position: absolute;
  width: 12px;
  height: 12px;
  background: var(--ai);
  border: 3px solid #fff;
  border-radius: 50%;
  box-shadow: 0 3px 10px rgb(43 31 153 / 20%);
}

.route-map span:nth-of-type(1) {
  top: 72%;
  left: 18%;
}

.route-map span:nth-of-type(2) {
  top: 54%;
  left: 40%;
}

.route-map span:nth-of-type(3) {
  top: 30%;
  right: 22%;
}

.journey-card {
  padding: 16px;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-card);
}

.journey-card__heading {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
}

.journey-card__heading p {
  margin: 4px 0 0;
  color: var(--muted);
  font-size: 12px;
}

.journey-steps {
  display: grid;
  margin: 16px 0 0;
  padding: 0;
  list-style: none;
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.journey-steps li {
  position: relative;
  display: grid;
  color: var(--muted);
  font-size: 11px;
  gap: 4px;
}

.journey-steps li::before {
  width: 10px;
  height: 10px;
  margin-bottom: 4px;
  background: var(--border);
  border-radius: 50%;
  content: "";
}

.journey-steps li:not(:last-child)::after {
  position: absolute;
  top: 4px;
  right: 8px;
  left: 14px;
  height: 2px;
  background: var(--border);
  content: "";
}

.journey-steps li.is-current {
  color: var(--brand);
  font-weight: 700;
}

.journey-steps li.is-current::before {
  background: var(--ai);
  box-shadow: 0 0 0 4px rgb(58 212 216 / 18%);
}

.module-page {
  display: grid;
  gap: 18px;
}

.module-header h1,
.module-header p {
  margin: 0;
}

.module-header h1 {
  margin-block: 4px 6px;
  font-size: 24px;
}

.module-header > p:last-child {
  color: var(--muted);
  font-size: 13px;
  line-height: 1.6;
}

.care-groups,
.module-list {
  display: grid;
  gap: 12px;
}

.care-group {
  display: grid;
  gap: 8px;
}

.care-group .section-heading {
  margin: 0;
}

.care-group .section-heading span {
  display: grid;
  min-width: 24px;
  height: 24px;
  color: var(--brand);
  background: var(--surface-soft);
  border-radius: 999px;
  font-size: 11px;
  place-items: center;
}

.compact-row {
  display: grid;
  width: 100%;
  min-width: 0;
  min-height: var(--tap-size);
  padding: 13px 14px;
  color: var(--fg);
  text-align: left;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-card);
  grid-template-columns: 36px minmax(0, 1fr) 18px;
  align-items: center;
  gap: 10px;
}

.compact-row--button {
  cursor: pointer;
}

.compact-row__icon {
  display: grid;
  width: 36px;
  height: 36px;
  color: var(--brand);
  background: var(--surface-soft);
  border-radius: 11px;
  place-items: center;
}

.compact-row svg {
  width: 18px;
}

.compact-row strong,
.compact-row p {
  margin: 0;
}

.compact-row p {
  margin-top: 3px;
  color: var(--muted);
  font-size: 11px;
  line-height: 1.45;
  overflow-wrap: anywhere;
}

.filter-tabs {
  display: flex;
  padding: 4px;
  background: #ebeef6;
  border-radius: 14px;
  gap: 4px;
}

.filter-tabs button {
  min-width: 0;
  min-height: var(--tap-size);
  color: var(--muted);
  background: transparent;
  border: 0;
  border-radius: 11px;
  flex: 1;
}

.filter-tabs button[aria-pressed="true"] {
  color: var(--brand);
  background: var(--surface);
  box-shadow: var(--shadow-card);
  font-weight: 700;
}

.message-categories {
  display: flex;
  overflow-x: auto;
  padding-bottom: 2px;
  gap: 8px;
}

.message-categories span {
  min-width: max-content;
  padding: 7px 12px;
  color: var(--muted);
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 999px;
  font-size: 12px;
}

.report-unavailable {
  min-height: 100%;
  padding: 32px 18px;
  text-align: center;
  place-content: center;
  justify-items: center;
}

.report-unavailable__icon {
  display: grid;
  width: 64px;
  height: 64px;
  color: var(--brand);
  background: var(--surface-soft);
  border-radius: 20px;
  place-items: center;
}

.report-unavailable__icon svg {
  width: 28px;
  height: 28px;
}

.report-unavailable h1 {
  max-width: 310px;
  margin: 18px 0 8px;
  font-size: 22px;
}

.report-unavailable > p {
  max-width: 310px;
  margin: 0 0 20px;
  color: var(--muted);
  font-size: 13px;
  line-height: 1.65;
}

.report-unavailable .result-service-notice {
  color: #255a4a;
}

.report-unavailable__actions {
  display: grid;
  width: min(100%, 310px);
  gap: 10px;
}

.system-state {
  display: grid;
  min-height: 100%;
  padding: 32px 18px;
  text-align: center;
  place-content: center;
  justify-items: center;
}

.system-state > span {
  display: grid;
  width: 64px;
  height: 64px;
  color: var(--brand);
  background: var(--surface-soft);
  border-radius: 20px;
  place-items: center;
}

.system-state > span svg {
  width: 28px;
  height: 28px;
}

.system-state h1 {
  margin: 18px 0 8px;
  font-size: 20px;
}

.system-state p {
  max-width: 290px;
  margin: 0 0 20px;
  color: var(--muted);
  font-size: 13px;
  line-height: 1.65;
}

#scenarioPanel {
  position: fixed;
  z-index: 30;
  top: 50%;
  left: calc(50% + 239px);
  width: 320px;
  max-height: min(844px, calc(100vh - 48px));
  overflow-y: auto;
  transform: translateY(-50%);
}

#scenarioPanel[hidden] {
  display: none;
}

.scenario-controller {
  padding: 18px;
  background: #17152b;
  border: 1px solid rgb(255 255 255 / 10%);
  border-radius: 22px;
  box-shadow: 0 24px 64px rgb(13 11 32 / 24%);
  color: #fff;
}

.scenario-controller__header,
.scenario-actions,
.viewport-switcher {
  display: flex;
  align-items: center;
  gap: 8px;
}

.scenario-controller__header {
  justify-content: space-between;
}

.scenario-controller__header p {
  margin: 0 0 3px;
  color: #aaa5c8;
  font-size: 11px;
}

.scenario-controller button {
  min-height: var(--tap-size);
  color: inherit;
  background: rgb(255 255 255 / 7%);
  border: 1px solid rgb(255 255 255 / 10%);
  border-radius: 10px;
  cursor: pointer;
}

.scenario-controller__header button {
  display: grid;
  width: var(--tap-size);
  padding: 0;
  place-items: center;
}

.scenario-actions {
  margin-top: 16px;
}

.scenario-actions button {
  display: flex;
  min-width: 0;
  padding: 0 9px;
  align-items: center;
  justify-content: center;
  flex: 1;
  gap: 5px;
  font-size: 11px;
}

.scenario-actions svg {
  width: 15px;
}

.scenario-groups {
  margin-top: 14px;
}

.scenario-group + .scenario-group {
  margin-top: 14px;
}

.scenario-group h2 {
  margin: 0 0 7px;
  color: #aaa5c8;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.08em;
}

.scenario-list {
  display: grid;
  gap: 5px;
}

.scenario-list button {
  display: flex;
  padding: 0 11px;
  text-align: left;
  align-items: center;
  gap: 9px;
}

.scenario-list button span {
  color: #7f79a4;
  font-size: 10px;
}

.scenario-list button[aria-pressed="true"] {
  color: #15132a;
  background: var(--ai);
  border-color: var(--ai);
  font-weight: 700;
}

.viewport-switcher {
  margin-top: 14px;
}

.viewport-switcher button {
  padding-inline: 10px;
  flex: 1;
  font-size: 11px;
}

.projection-summary {
  display: grid;
  margin: 14px 0 0;
  padding: 12px;
  background: rgb(0 0 0 / 18%);
  border-radius: 12px;
  gap: 8px;
}

.projection-summary div {
  display: grid;
  grid-template-columns: 92px minmax(0, 1fr);
  gap: 8px;
}

.projection-summary dt,
.projection-summary dd {
  margin: 0;
  overflow-wrap: anywhere;
  font-size: 10px;
}

.projection-summary dt {
  color: #aaa5c8;
}

.report-filter-group {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 8px;
}

.report-filter-group--status {
  margin-top: 10px;
}

.report-filter-group button {
  min-width: 0;
  min-height: var(--tap-size);
  padding: 8px;
  color: var(--muted);
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 12px;
  font: inherit;
}

.report-filter-group button[aria-pressed="true"] {
  color: var(--brand);
  background: var(--surface-soft);
  border-color: var(--brand);
  font-weight: 700;
}

.report-center__list {
  display: grid;
  margin-top: 14px;
  gap: 12px;
}

.report-center__patient {
  margin: 0 0 12px;
  color: var(--muted);
  font-size: 13px;
}

.report-list-card {
  display: grid;
  width: 100%;
  min-width: 0;
  min-height: var(--tap-size);
  padding: 16px;
  color: inherit;
  text-align: left;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 18px;
  gap: 7px;
  overflow-wrap: anywhere;
}

.report-list-card__top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
}

.report-list-card__top b,
.report-list-card__top em,
.report-list-card__status {
  color: var(--brand);
  font-size: 12px;
  font-style: normal;
}

.report-list-card > span,
.report-list-card time {
  color: var(--muted);
  font-size: 13px;
}

.report-empty {
  display: grid;
  padding: 36px 18px;
  text-align: center;
  background: var(--surface);
  border-radius: 18px;
  place-items: center;
  gap: 8px;
}

.report-empty p {
  margin: 0;
  color: var(--muted);
}

.report-metric {
  min-width: 0;
  overflow-wrap: anywhere;
}

.report-metric em {
  color: var(--danger);
  font-size: 12px;
  font-style: normal;
  font-weight: 700;
}

.scenario-shortcuts {
  margin: 12px 0 0;
  color: #8f89ae;
  font-size: 10px;
  text-align: center;
}

@media (min-width: 478px) {
  .phone-shell[data-viewport="390"] {
    width: 390px;
    height: 844px;
  }

  .phone-shell[data-viewport="430"] {
    width: 430px;
    height: 932px;
  }
}

@media (max-width: 1120px) {
  #scenarioPanel {
    top: auto;
    left: auto;
    right: 12px;
    bottom: 12px;
    max-height: calc(100vh - 24px);
    transform: none;
  }
}

@media (max-width: 477px) {
  .prototype-stage {
    padding: 0;
  }
}

@media (prefers-reduced-motion: reduce) {
  *,
  *::before,
  *::after {
    scroll-behavior: auto !important;
    animation-duration: 0.01ms !important;
    animation-iteration-count: 1 !important;
    transition-duration: 0.01ms !important;
  }
}